Terms of service
Last Updated: June 2026
Welcome to Sovoo. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
Overview
Throughout the site, the terms "we", "us" and "our" refer to Sovoo. By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.
If you do not agree to these Terms of Service, you may not access the website or use any of our services.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained the necessary consent to use this website.
You may not use our products or services for any unlawful or unauthorized purpose.
You must not transmit any viruses, malware or harmful code through our website.
Product Information
We strive to ensure that all product descriptions, images and information displayed on our website are accurate. However, we do not guarantee that all information is complete, current or error-free.
Product images are provided for illustrative purposes. Actual products may vary slightly in appearance, packaging or colour.
Pricing & Availability
All prices displayed on our website are subject to change without notice.
We reserve the right to modify or discontinue products at any time without prior notice.
We also reserve the right to limit or refuse any order at our sole discretion.
Orders & Payments
By placing an order, you agree that:
• All information provided is accurate and complete.
• You are authorized to use the selected payment method.
• Payment must be received before an order is processed and dispatched.
We reserve the right to cancel or refuse orders that appear fraudulent, suspicious or in violation of these Terms.
Shipping & Delivery
Delivery timeframes provided on our website are estimates only and are not guaranteed.
Sovoo is not responsible for delays caused by couriers, customs processing, weather conditions, public holidays or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for additional information.
Returns & Refunds
Returns and refunds are subject to the terms outlined in our Refund & Return Policy.
Please review our Refund & Return Policy before making a purchase.
Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions and website design, is the property of Sovoo and may not be copied, reproduced or distributed without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Sovoo shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website, products or services.
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies or practices of any third-party websites.
Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
Changes To These Terms
We reserve the right to update, modify or replace these Terms of Service at any time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact Information
If you have any questions regarding these Terms of Service, please contact us at: